Telecaller and customer care

Job Summary

Skygrow Sports Pvt. Ltd. is looking for a Telecalling & Customer Care Executive to handle customer interactions, explain loan proposals, generate and follow up on leads, resolve customer queries, and support successful conversions.

The ideal candidate should have excellent communication skills, strong customer-handling abilities, convincing skills, and the ability to work in a target-driven environment.

### Key Responsibilities

• Make outbound calls to prospective and existing customers regarding loan proposals.

• Explain loan proposals, features, eligibility requirements, and processes clearly.

• Understand customer requirements and provide appropriate information.

• Generate, qualify, and follow up on leads.

• Handle inbound customer calls and resolve queries professionally.

• Address customer concerns and objections with patience and confidence.

• Maintain regular follow-ups with interested customers.

• Coordinate with the sales and operations teams for proposal processing.

• Maintain accurate records of calls, leads, follow-ups, and customer interactions.

• Achieve daily, weekly, and monthly calling, customer service, and conversion targets.

• Ensure a positive customer experience throughout the process.

• Maintain professional relationships with customers and ensure timely communication.

### Requirements

• 1–3 years of experience in telecalling, customer care, telesales, loan sales, banking, financial services, or a similar role.

• Excellent verbal communication skills in Hindi and English.

• Strong customer-handling and interpersonal skills.

Good convincing, negotiation, and •conversion skills••.

• Ability to handle sales and performance targets.

• Strong follow-up and objection-handling abilities.

• Comfortable handling a high volume of calls.

• Basic computer knowledge and ability to maintain customer/lead records.

Prior experience in •loan or financial-product sales/customer service•• will be preferred.

### Key Skills

📞 Excellent Communication Skills

🤝 Customer Handling & Relationship Management

🎯 Target Handling

💡 Convincing & Conversion Skills

📈 Lead Generation & Follow-up

🗣️ Objection Handling

💼 Loan Sales / Financial Services

⚡ Result-Oriented Approach

### Salary & Incentives

💰 Fixed Salary: ₹15,000 – ₹20,000 per month

🔥 Attractive Performance-Based Incentives

🎯 Additional earning potential based on successful conversions

📈 Performance-based growth opportunities

### Why Join Skygrow Sports Pvt. Ltd.?

• Competitive fixed salary with attractive incentives.

• Performance-based earning opportunities.

• Professional and growth-oriented work environment.

• Opportunity to build expertise in customer service and financial sales.

• Career growth opportunities for high performers.

📩 Apply Now & Build Your Career With Skygrow Sports Pvt. Ltd.!

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.