Tele sales- Customer Care

17,500 - 18,500 /month

Victa Earlyjobs Technologies Private Limited

Sector 127 Noida, Noida

0 - 3 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

We are looking for a Tele sales- Customer Care to join our team at Altruist technology PVT ltd. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹17,500 - ₹18,500 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Tele sales- Customer Care job

Can freshers or experienced candidates apply for this Tele sales- Customer Care role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Tele sales- Customer Care role.
What is the salary and job type for this role?
Ans : The salary for this Tele sales- Customer Care job ranges between ₹17,500-₹18,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele sales- Customer Care job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 127 Noida, Noida.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tele sales- Customer Care job is open for both male and female candidates.
What are the key responsibilities of this Tele sales- Customer Care job?
Ans : As a Tele sales- Customer Care, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tele sales- Customer Care job is located in Sector 127 Noida, Noida.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-3 years of experience is ideal for this Tele sales- Customer Care job.
Why should you apply for this Tele sales- Customer Care job?
Ans : This Tele sales- Customer Care job offers a salary between ₹17,500-₹18,500 per month. This is a Full Time opportunity and has 50 openings available.