Customer Support Tele Counsellor

JOB OPPORTUNITIES FOR TELECALLERS – VADODARA

Dear Candidates,

Prerana Placement Services is pleased to announce multiple Telecaller job opportunities across different industries in Vadodara.

CURRENT OPENINGS

• Banking / Business Loan Department – Race Course, Vadodara

• Electronics Manufacturing Company – Makarpura, Vadodara

• Furniture Manufacturing Company – Old Padra Road, Vadodara

• Pharmaceutical Company – Waghodia GIDC, Vadodara

• Automobile Showrooms – Chhani & Makarpura, Vadodara

BASIC ELIGIBILITY

• Education: Minimum 12th Pass / Graduate in any stream

• Experience: Freshers and experienced candidates can apply

• Language: Good communication in English, Hindi and/or Gujarati

• Computer Skills: Basic knowledge of MS Office, CRM, WhatsApp and data entry

• Communication: Good verbal communication, active listening and convincing skills

• Personal Skills: Confident, patient, positive attitude and ability to handle customer objections

JOB RESPONSIBILITIES

1. Outbound Calling

• Make calls to prospective and existing customers.

• Explain company products/services, features and pricing.

• Generate customer interest and leads.

• Follow up with prospective customers.

2. Inbound Calling

• Attend incoming customer calls.

• Understand customer requirements and provide appropriate information.

• Handle basic queries and complaints professionally.

3. Customer & Data Management

• Maintain customer and call records.

• Update customer information and follow-up status.

• Maintain accurate data in the company's system/CRM.

4. Target & Follow-up

• Achieve assigned daily/weekly/monthly calling or sales targets.

• Follow the company's calling process and scripts.

• Regularly follow up with leads until closure or further action.

5. Reporting & Coordination

• Submit daily calling and follow-up reports.

• Coordinate with the Sales / Marketing / Customer Service team.

• Attend team meetings and training sessions as required.

FRESHERS CAN ALSO APPLY

Freshers are welcome if they have:

• Good English communication

• Basic computer knowledge

• Confidence to speak with customers

• Willingness to learn and work with targets

For freshers, please send a short voice message introducing yourself along with your CV.
A photo CV is preferred, wherever possible, for initial selection.

IMPORTANT

Depending on the company and job profile, candidates may be required to provide two references from known/reputed persons, such as a businessman, professional or family doctor.

HOW TO APPLY

WhatsApp: 99986-32832
Email: preranaplacementservice@gmail.com
Website: www.prerana-placement.in

Interested candidates are requested to send their updated CV at the earliest and mention the Telecaller position and preferred location.

Warm Regards,
HR Team
Prerana Placement Services
Vadodara, Gujarat

Subject: Telecaller Job Details – You May Also Apply for Other Suitable Posts

Dear Candidate,

Greetings from Prerana Placement Services!

We are sharing details for the post of Telecaller. If you are interested and eligible, kindly go through the job details and send us your updated resume.

However, please note that it is not compulsory to apply only for the Telecaller position.
If you are eligible and interested in any other post, feel free to mention the position you are applying for and send your resume accordingly.

We regularly have openings in various fields such as:

• Accounts
  
  

• Administration
  
  

• Sales & Marketing
  
  

• Back Office
  
  

• Data Entry
  
  

• Engineering & Technical
  
  

• HR and more
  
  

Kindly mention the post clearly in your reply and ensure your resume is updated with a recent photograph, contact details, and qualifications.

We look forward to receiving your resume.

Best regards,
Prerana Placement Services
Vadodara

P.S.: If you know any friend, relative, or contact who is currently looking for a job and is qualified, please ask them to share their updated resume with us.
We are happy to help them find a suitable opportunity through Prerana Placement Services.

Thank you for your support in spreading the word!

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.