Tele Counsellor

15,000 - 25,000 /month

Ascent Edu Services

Boduppal, Hyderabad

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Education

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Meal

Job Description

We are looking for a Tele Counsellor to join our team at null. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Education.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele Counsellor job

Can freshers or experienced candidates apply for this Tele Counsellor role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Tele Counsellor role.
What is the salary and job type for this role?
Ans : The salary for this Tele Counsellor job ranges between ₹15,000-₹25,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Boduppal, Hyderabad.
How many vacancies are there for this Tele Counsellor job?
Ans : There are 10 vacancies for this Tele Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Tele Counsellor role. Only female candidates are eligible.
What are the key responsibilities of this Tele Counsellor job?
Ans : As a Tele Counsellor, key responsibilities include skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele Counsellor position is Boduppal, Hyderabad.
Who is the right fit for this Tele Counsellor job?
Ans : A candidate having skills like Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Tele Counsellor job.
What makes this Tele Counsellor job a good opportunity?
Ans : This Tele Counsellor job is a good opportunity as it offers a salary between ₹15,000-₹25,000 per month. This is a Full Time job and has 10 openings.