Tele Counsellor

8,000 - 12,000 /month

Afaq Medicals

chandrayangutta, Hyderabad

1 - 6+ years Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Healthcare

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Medical Benefits

PAN Card, Aadhar Card, 2-Wheeler Driving Licence

Job Description

We are looking for a Tele Counsellor to join our team at Afaq Medicals. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹8,000 - ₹12,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Tele Counsellor job

What qualifications and experience are required for this Tele Counsellor position?
Ans : Candidates should have All Education levels with 1-7 years of experience and skills like Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Tele Counsellor job ranges between ₹8,000-₹12,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele Counsellor job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in chandrayangutta, Hyderabad.
How many vacancies are there for this Tele Counsellor job?
Ans : There are 10 vacancies for this Tele Counsellor role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 1-7 years of experience are eligible to apply for this Tele Counsellor role. Only female candidates are eligible.
What are the key responsibilities of this Tele Counsellor job?
Ans : As a Tele Counsellor, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele Counsellor position is chandrayangutta, Hyderabad.
Who is the right fit for this Tele Counsellor job?
Ans : A candidate having skills like Domestic Calling with 1-7 years of experience is the right fit for this Tele Counsellor job.
What makes this Tele Counsellor job a good opportunity?
Ans : This Tele Counsellor job is a good opportunity as it offers a salary between ₹8,000-₹12,000 per month. This is a Full Time job and has 10 openings.