We are looking for a Tele Collection to join our team at TCL. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹19,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
ఇతర details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.
More about this Tele Collection job
What are the eligibility criteria for this Tele Collection job?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience for this Tele Collection job offered by Tcl in Nahur, Mumbai.
What salary is offered for this Tele Collection job?
Ans : The salary for this Tele Collection job ranges between ₹15,000-₹19,000 per month.
What shift and timings does this job follow?
Ans : This Tele Collection job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nahur, Mumbai.
How many vacancies are there for this Tele Collection job?
Ans : There are 50 vacancies for this Tele Collection role.
Is this job open for all genders?
Ans : Yes, this Tele Collection job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Tele Collection position is Nahur, Mumbai.
What makes this Tele Collection job a good opportunity?
Ans : This Tele Collection job is a good opportunity as it offers a salary between ₹15,000-₹19,000 per month. This is a Full Time job and has 50 openings.