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Tele Collection

salary 15,000 - 19,000 /month
company-logo
job companyTcl
job location Nahur, Mumbai
job experience6 - 60 months Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Tele Collection to join our team at TCL. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹19,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.

More about this Tele Collection job

  1. What are the eligibility criteria for this Tele Collection job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience for this Tele Collection job offered by Tcl in Nahur, Mumbai.
  2. What salary is offered for this Tele Collection job?
    Ans : The salary for this Tele Collection job ranges between ₹15,000-₹19,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Tele Collection job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Nahur, Mumbai.
  5. How many vacancies are there for this Tele Collection job?
    Ans : There are 50 vacancies for this Tele Collection role.
  6. Is this job open for all genders?
    Ans : Yes, this Tele Collection job is open for both male and female candidates.
  7. What is the job location for this position?
    Ans : The job location for this Tele Collection position is Nahur, Mumbai.
  8. What makes this Tele Collection job a good opportunity?
    Ans : This Tele Collection job is a good opportunity as it offers a salary between ₹15,000-₹19,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits, Insurance

Skills Required

telecollection

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 19000

English Proficiency

Yes

Contact Person

Afifa Tambe

Interview Address

Nahur Near Station, Nahur, Mumbai
Posted 10+ days ago
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