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Customer Support Tele calling

salary 15,000 - 20,000 /month*
company-logo
job companyZorvix Consultants Llp
job location Sector 4 Noida, Noida
incentive₹2,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
94 Openings
Incentives included
full_time Full Time

Job Highlights

qualification
Graduate and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Zorvix Consultants Llp. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to NGO. The role offers ₹13,000 - ₹15,100 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is Graduate and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹20,000 per month in this Customer Support Tele calling position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 4 Noida, Noida.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 94 vacancies for this Customer Support Tele calling role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a Graduate and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Sector 4 Noida, Noida.
  8. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 94 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Contact Person

Shivangi Punjabi
Posted 11 days ago
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