We are looking for a Tele calling to join our team at Vapsnest India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹15,000 - ₹45,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.
More about this Customer Support Tele calling job
Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹15,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Yelahanka New Town, Bangalore.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 25 vacancies for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Yelahanka New Town, Bangalore.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹45,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
PF
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 45000
Regional Languages
Kannada
English Proficiency
Yes
Contact Person
Veeresh V
Interview Address
2nd Floor, R K Complex, 2346, 1B Cross Rd, near Dr Agarwal Eye Hospital, LIG 3rd Stage, Yelahanka Satellite Town, Yelahanka New Town, Bengaluru, Karnataka 560064, Yelahanka New Town, Bangalore