We are looking for a Tele calling to join our team at Vapsnest India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Telecom / ISP. The role offers ₹15,000 - ₹45,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Customer Support Tele calling job
Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹15,000-₹45,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Yelahanka New Town, Bangalore.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 40 vacancies for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification are eligible to apply for this Customer Support Tele calling job. No prior experience is required.
What are the key responsibilities of this Customer Support Tele calling job?
Ans : As a Customer Support Tele calling, key responsibilities include skills like Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Yelahanka New Town, Bangalore.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Non-voice/Chat Process is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹45,000 per month. This is a Full Time job and has 40 openings.
Candidates can call HR for more info.
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Other Details
Incentives
Yes
No. Of Working Days
6
Benefits
PF
Skills Required
Non-voice/Chat Process
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 45000
Regional Languages
Kannada
English Proficiency
Yes
Contact Person
Veeresh V
Interview Address
2nd Floor, R K Complex, 2346, 1B Cross Rd, near Dr Agarwal Eye Hospital, LIG 3rd Stage, Yelahanka Satellite Town, Yelahanka New Town, Bengaluru, Karnataka 560064, Yelahanka New Town, Bangalore