Tele calling

10,000 - 15,000 /month

Ucl Financal Services

Veerabhadra Nagar, Bangalore

1 - 5 years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Kannada

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Ucl Financal Services. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to Loan/ Credit Card. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 5 years of experience.

More about this Tele calling job

Who is eligible to apply for this Tele calling job at Ucl Financal Services?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Tele calling job offered by Ucl Financal Services.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹15,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Veerabhadra Nagar, Bangalore.
How many vacancies are there for this Tele calling job?
Ans : There are 25 vacancies for this Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-5 years of experience are eligible to apply for this Tele calling role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Tele calling, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Tele calling position is Veerabhadra Nagar, Bangalore.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Computer Knowledge with 1-5 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 25 openings.