Customer Support Tele calling

18,000 - 22,000 /month

Smart Print Solution

Mayapuri Industrial Area Phase II, Delhi

3 - 6+ years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

Industry Type: B2C Sales

12th Pass and above

Females Only

6 days working | Day Shift

Smartphone, Internet Connection, Laptop/Desktop, Aadhar Card

Job Description

We are looking for a Tele calling to join our team at Smart Print Solution. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹18,000 - ₹22,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 3 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 3 - 6+ years Experience.

More about this Customer Support Tele calling job

What qualifications and experience are required for this Customer Support Tele calling position?
Ans : Candidates should have a 12th Pass and above qualification with 3-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹18,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Mayapuri Industrial Area Phase II, Delhi.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 2 vacancies for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 3-7 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Mayapuri Industrial Area Phase II, Delhi.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 2 openings.