Tele calling

About Us:

Renown Container Lines is a trusted name in the freight forwarding industry, delivering efficient and reliable logistics solutions across global trade routes. With a focus on customer satisfaction and timely execution, we pride ourselves on being a dependable partner for businesses worldwide.

Job Description:

We are looking for an enthusiastic Telecalling Executive (Customer Support) to join our team. The role involves handling inbound and outbound calls, assisting clients with their queries, providing updates on shipments, and ensuring excellent customer service in line with our company’s standards.

Key Responsibilities:

• Make outbound calls to existing and potential clients to provide updates and support.

• Handle inbound customer queries related to freight forwarding, shipping schedules, and documentation.

• Provide accurate information on services, rates, and shipment status.

• Coordinate with internal departments (operations, documentation, sales) to resolve customer issues.

• Maintain call records and update CRM systems.

• Build and maintain positive relationships with clients.

Requirements:

• Prior experience in telecalling / customer support (experience in logistics or freight forwarding preferred).

• Excellent communication skills (English, Hindi, [add local language if required]).

• Strong customer service orientation and problem-solving ability.

• Ability to work in a fast-paced environment.

• Basic knowledge of shipping, logistics, or freight forwarding will be an advantage.

What We Offer:

• Competitive salary

• Opportunity to grow within the freight forwarding and logistics industry.

• Supportive work culture and training.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be Graduate and above and above with 6 months - 1 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹10000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Renown Container Lines Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 5 Tele calling at Renown Container Lines Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.