Customer Support Tele calling

13,000 - 16,000 /month

Quality Software Technologies

Thane West, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Job Highlights

12th Pass and above

Females Only

6 days working | Day Shift

Job Description

Job Title: Telecaller

Company: Quality Software Technologies
Location: Thane

Job Overview:
We are looking for a confident and enthusiastic Telecaller to join our team. The role involves calling prospective students, explaining our courses, and converting leads into admissions. The ideal candidate should have excellent communication skills and a passion for guiding students toward the right career path.

Key Responsibilities:

Make outbound calls to leads and inquiries generated through various platforms
Explain course details, fees, duration, and career opportunities to students
Follow up with interested candidates and maintain proper records
Convert leads into admissions through effective communication
Handle student queries and provide accurate information
Maintain daily call reports and update CRM or lead sheets
Coordinate with the counseling and marketing team

Requirements:

Good communication skills in English (Hindi/Marathi is a plus)
Basic computer knowledge (MS Excel, CRM tools)
Ability to handle calls professionally and confidently
Strong convincing and negotiation skills
Prior experience in telecalling / sales is preferred (Freshers can also apply)

Key Skills:

Communication & Interpersonal Skills
Lead Conversion
Customer Handling
Follow-up & Coordination

Working Hours:
[Add your working hours here]

Salary:
[Add salary + incentives structure here]

Benefits:

Incentives based on performance
Friendly work environment
Career growth opportunities
Training & support provided

About Us:
Quality Software Technologies is a leading IT training institute offering industry-based courses with practical training, live projects, and 100% placement support. We aim to help students build successful careers in the IT industry.

How to Apply:
Interested candidates can send their resume to softechs18@gmail.com or contact us at 9136008174

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹13,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling job. Only female candidates can apply.
Where is this job located?
Ans : This Customer Support Tele calling job is located in Thane West, Mumbai.
Why should you apply for this Customer Support Tele calling job?
Ans : This Customer Support Tele calling job offers a salary between ₹13,000-₹16,000 per month. This is a Full Time opportunity and has 2 openings available.