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Tele calling

salary 20,000 - 30,000 /month
company-logo
job companyPousse Management Services Private Limited
job location Bhiwandi, Mumbai
job experience6 - 24 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: BPO
qualification
12th Pass and above
gender
Males Only
jobShift
6 days working | Rotational Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Pousse Management Services Private Limited. The role offers ₹20000 - ₹30000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Tele calling job

  1. What is the eligibility criteria to apply for this Tele calling job?
    Ans: The candidate should be 12th Pass and above and above with 6 months - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹20000 - ₹30000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Tele calling job?
    Ans: This Tele calling job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Tele calling job?
    Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Pousse Management Services Private Limited.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Tele calling role?
    Ans: There is an immediate opening of 10 Tele calling at Pousse Management Services Private Limited
  7. Who can apply for this job?
    Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Tele calling job?
    Ans: This Tele calling job has Rotational Shift.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Non-voice/Chat Process, Domestic Calling, International Calling, Query Resolution, Computer Knowledge

Shift

Rotational

Contract Job

No

Salary

₹ 20000 - ₹ 30000

English Proficiency

Yes

Contact Person

Deepkia

Interview Address

Mulund (West), Mumbai
Posted 18 hours ago
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