Customer Support Tele calling

16,000 - 20,000 /month

Platestory Innovations Llp

T.Nagar, Chennai

0 - 6 months Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

All genders

6 days working | Rotational Shift

Job Description

We are looking for a Tele calling to join our team at Platestory Innovations Llp to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹16,000 - ₹20,000 and opportunities for growth.

Key Responsibilities:

Handle patient calls professionally and efficiently.
Address patient queries, resolve concerns and manage complaints.
Keep records of patient interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift and Rotational week off.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele calling job

What skills and experience do you need for this Customer Support Tele calling job?
Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 0-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹16,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in T.Nagar, Chennai.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 2 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What are the key responsibilities of this Customer Support Tele calling job?
Ans : As a Customer Support Tele calling, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is T.Nagar, Chennai.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹16,000-₹20,000 per month. This is a Full Time job and has 2 openings.