Tele calling

10,000 - 15,000 /month

Pelican Kenterra

Moti Nagar, Hyderabad

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

5 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Non-voice/Chat Process

Job Highlights

10th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Flexible Shift

Job Benefits: PF

Job Description

We are looking for a Tele calling to join our team at Pelican Kenterra. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Waste Management Company. The role offers ₹ 10,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Tele calling job

What skills and experience do you need for this Tele calling job?
Ans : To apply for this Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Flexible shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Moti Nagar, Hyderabad.
How many openings are available for this position?
Ans : There are 5 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Tele calling job. Only female candidates can apply.
What does the role of Tele calling involve?
Ans : As a Tele calling, your work will involve skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tele calling job is located in Moti Nagar, Hyderabad.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Non-voice/Chat Process along with 0-1 years of experience is ideal for this Tele calling job.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 5 openings available.