Tele calling

15,000 - 18,000 /month

Parmar Steel

Hatiya, Ranchi

Freshers in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Cab, Insurance, PF

Internet Connection, PAN Card, Aadhar Card

Job Description

We are looking for a Tele calling to join our team at Parmar Steel. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification can apply for this Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Tele calling job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Hatiya, Ranchi.
How many vacancies are there for this Tele calling job?
Ans : There are 5 vacancies for this Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification are eligible to apply for this Tele calling job. No prior experience is required.
What are the key responsibilities of this Tele calling job?
Ans : As a Tele calling, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele calling position is Hatiya, Ranchi.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 5 openings.