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Customer Support Tele calling

salary 18,000 - 20,000 /month
company-logo
job companyOptizenith Global Solutions Private Limited
job location Hebbal, Bangalore
job experience6 - 24 months Experience in Customer Support / TeleCaller
25 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Hindi, Bengali
qualification
All Education levels
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Meal

Job Description

We are looking for a Tele calling to join our team at Optizenith Global Solutions Private Limited. The role offers ₹18,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Tele calling job

  1. Who is eligible to apply for this Customer Support Tele calling job at Optizenith Global Solutions Private Limited?
    Ans : Candidates should have All Education levels and skills like Domestic Calling for this Customer Support Tele calling job offered by Optizenith Global Solutions Private Limited.
  2. How much can you earn in this position?
    Ans : You can earn between ₹18,000-₹20,000 per month in this Customer Support Tele calling position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hebbal, Bangalore.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 25 vacancies for this Customer Support Tele calling role.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele calling, you will work on skills like Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Hebbal, Bangalore.
  9. Who is the right fit for this Customer Support Tele calling job?
    Ans : A candidate having skills like Domestic Calling with 1-2 years of experience is the right fit for this Customer Support Tele calling job.
  10. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹18,000-₹20,000 per month. This is a Full Time job and has 25 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Meal

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 18000 - ₹ 20000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

Contact Person

Simran

Interview Address

Hebbal devinagar bangalore, Hebbal, Bangalore
Posted 2 days ago
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