Customer Support Tele calling

10,000 - 15,000 /month

Om Cargo Movers

Panvel, Mumbai

Freshers in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Logistics

10th Pass and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Om Cargo Movers. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Logistics. The role offers ₹10000 - ₹15000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 10th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification can apply for this Customer Support Tele calling role.
What salary is offered for this Customer Support Tele calling job?
Ans : The salary for this Customer Support Tele calling job ranges between ₹10,000-₹15,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Panvel, Mumbai.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There is 1 vacancy for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification are eligible to apply for this Customer Support Tele calling job. No prior experience is required.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Panvel, Mumbai.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹15,000 per month. This is a Full Time job and has 1 openings.