Customer Support Tele calling

11,000 - 16,000 /month*

Nsb Bpo Solutions Limited

Sector V - Salt Lake, Kolkata

₹3,000 incentives included

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

Job Highlights

Industry Type: Loan/ Credit Card

Languages: Hindi, Bengali

10th Pass and above

Males Only

6 days working | Day Shift

PAN Card, Aadhar Card

Job Description

We are looking for a Tele calling to join our team at Nsb Bpo Solutions Limited to handle customer calls, provide exceptional customer support and resolve queries related to Loan/ Credit Card. The role offers an attractive in-hand salary of ₹11,000 - ₹16,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
It's a loan recovery process.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 4 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification with 0-4 years of experience can apply for this Customer Support Tele calling role.
What is the salary and job type for this role?
Ans : The salary for this Customer Support Tele calling job ranges between ₹11,000-₹16,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 50 vacancies for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 10th Pass and above qualification and 0-4 years of experience are eligible to apply for this Customer Support Tele calling role. Only male candidates are eligible.
What are the key responsibilities of this Customer Support Tele calling job?
Ans : As a Customer Support Tele calling, key responsibilities include skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Sector V - Salt Lake, Kolkata.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Domestic Calling with 0-4 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹11,000-₹16,000 per month. This is a Full Time job and has 50 openings.