Tele calling

13,000 - 18,000 /month

Northern Credit & Collection Business Private Limited

Janakpuri, Delhi

6 - 12 months Experience in Customer Support / TeleCaller

50 Openings

Full Time

Contract

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Northern Credit & Collection Business Private Limited. The role offers ₹13,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 6 months - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Tele calling job

What are the eligibility criteria for this Tele calling job?
Ans : Candidates should have a 12th Pass and above qualification with 1-1 years of experience for this Tele calling job offered by Northern Credit & Collection Business Private Limited in Janakpuri, Delhi.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹13,000-₹18,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Janakpuri, Delhi.
How many openings are available for this position?
Ans : There are 50 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
Where is this job located?
Ans : This Tele calling job is located in Janakpuri, Delhi.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 50 openings available.