Key Responsibilities
Make outbound calls to prospective and existing customers
Explain products/services and handle customer queries
Generate leads and schedule follow-ups
Maintain customer database and call records
Achieve daily/weekly calling targets
Coordinate with sales and support teams
Follow up on inquiries and convert leads into business opportunities
Provide excellent customer service and maintain professional communication
Required Skills
Good verbal communication skills
Convincing and negotiation skills
Basic computer knowledge (MS Office, Excel, CRM)
Ability to handle customer objections professionally
Good follow-up and coordination skills
Positive attitude and target-oriented approach