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Tele calling

salary 5,000 - 6,000 /month
company-logo
job companyMos Utility Limited
job location Lower Parel East, Mumbai
job experienceFreshers in Customer Support / TeleCaller
1 Opening
part_time Part Time
contract Contract

Job Highlights

sales
Industry Type: Logistics
qualification
12th Pass and above
gender
Females Only
jobShift
5 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Mos Utility Limited. The role offers ₹5,000 - ₹6,000 and involves managing customer calls, delivering outstanding customer service related to Logistics. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Day shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Tele calling job

  1. Can freshers or experienced candidates apply for this Tele calling role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Tele calling role.
  2. What salary is offered for this Tele calling job?
    Ans : The salary for this Tele calling job ranges between ₹5,000-₹6,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Lower Parel East, Mumbai.
  5. How many openings are available for this position?
    Ans : There is 1 opening available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Tele calling role. No prior experience is required.
  7. Where is this job located?
    Ans : This Tele calling job is located in Lower Parel East, Mumbai.
  8. Why should you apply for this Tele calling job?
    Ans : This Tele calling job offers a salary between ₹5,000-₹6,000 per month. This is a Part Time opportunity and has 1 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

5

Shift

Day

Contract Job

Yes

Salary

₹ 5000 - ₹ 6000

Contact Person

Ruchita Mishala

Interview Address

Centre Point, 243-A, NM Joshi Marg, opposite Bawala Masjid, Lower Parel East, BDD Chawl, Lower Parel, Mumbai, Maharashtra 400013, Goregaon (West), Mumbai
Posted 16 hours ago
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