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Customer Support Tele calling

salary 10,000 - 15,200 /month*
company-logo
job companyMahi Enterprises
job location Thane West, Mumbai
incentive₹200 incentives included
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Job Highlights

sales
Industry Type: BPO
qualification
10th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at MAHI ENTERPRISES. The role offers ₹ 10,000 - ₹ 15,200 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling job. Only female candidates can apply.
  7. Where is this job located?
    Ans : This Customer Support Tele calling job is located in Thane West, Mumbai.
  8. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 15200

Contact Person

Roshan
Posted 2 days ago
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