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Customer Support Tele calling

salary 8,000 - 15,000 /month
company-logo
job companyM H Collections
job location Picnic Garden, Kolkata
job experience1 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
part_time Part Time

Skills Required

Computer Knowledge
Query Resolution

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account, DRA Certificate

Job Description

We are looking for a Tele calling to join our team at M H Collections. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Banking. The role offers ₹ 8,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Part Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this Customer Support Tele calling job

  1. What are the eligibility criteria for this Customer Support Tele calling job?
    Ans : Candidates should have a 12th Pass and above qualification with 1-7 years of experience and skills like Computer Knowledge, Query Resolution for this Customer Support Tele calling job offered by M H Collections in Picnic Garden, Kolkata.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹8,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Picnic Garden, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification with 1-7 years of experience can apply for this Customer Support Tele calling job. Only female candidates can apply.
  7. What does the role of Customer Support Tele calling involve?
    Ans : As a Customer Support Tele calling, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Tele calling job is located in Picnic Garden, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-7 years of experience is ideal for this Customer Support Tele calling job.
  10. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹8,000-₹15,000 per month. This is a Part Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 8000 - ₹ 15000

Regional Languages

Hindi, Bengali

Contact Person

Md Rezaullah

Interview Address

2nd Floor, South West Portion, Aghoria Bazar, Muzaffarpur
Posted 10+ days ago
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