We are looking for a Tele calling to join our team at KRYSTAL. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹9,000 - ₹10,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 10th Pass and 0 - 6 months of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.
More about this Tele calling job
Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹9,000-₹10,000 per month in this Tele calling position.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Malad (West), Mumbai.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Tele calling job. Only female candidates can apply.
Where is this job located?
Ans : This Tele calling job is located in Malad (West), Mumbai.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹9,000-₹10,000 per month. This is a Full Time opportunity and has 2 openings available.
A Naukri Group company
LoginHire Local Staff
9,000 - 10,000 /month
Krystal
Malad (West), Mumbai
0 - 6 months Experience in Customer Support / TeleCaller
Full Time
