We are looking for a Tele calling to join our team at J.b.b Enterprise. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2C Sales. The role offers ₹10,000 - ₹12,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.
More about this Customer Support Tele calling job
Who is eligible to apply for this Customer Support Tele calling job at J.b.b Enterprise?
Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge for this Customer Support Tele calling job offered by J.b.b Enterprise.
How much can you earn in this position?
Ans : You can earn between ₹10,000-₹12,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tagore Park, Kolkata.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There is 1 vacancy for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 1-2 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
What work will you do in this role?
Ans : As a Customer Support Tele calling, you will work on skills like Computer Knowledge.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Tagore Park, Kolkata.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Computer Knowledge with 1-2 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹12,000 per month. This is a Full Time job and has 1 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
6
Skills Required
Computer Knowledge
Shift
Day
Contract Job
No
Salary
₹ 10000 - ₹ 12000
Regional Languages
Bengali, Hindi
English Proficiency
Yes
Contact Person
Pintu Kumar Bakuli
Interview Address
46/1 Naskarhat, Deb Banerjee Road, Kolkata- 700039. (Near Amraboti Club), Tagore Park, Kolkata