Tele calling

10,000 - 17,000 /month*

International Holidays Club Private Limited

Jadavpur, Kolkata

₹2,000 incentives included

0 - 6 months Experience in Customer Support / TeleCaller

30 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Domestic Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at International Holidays Club Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Hospitality, Travel & Tourism. The role offers ₹ 10,000 - ₹ 17,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Tele calling role.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹10,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jadavpur, Kolkata.
How many vacancies are there for this Tele calling job?
Ans : There are 30 vacancies for this Tele calling role.
Is this job open for all genders?
Ans : Yes, this Tele calling job is open for both male and female candidates.
What does the role of Tele calling involve?
Ans : As a Tele calling, your work will involve skills like Query Resolution, Domestic Calling. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Tele calling position is Jadavpur, Kolkata.
Who is the right fit for this Tele calling job?
Ans : A candidate having skills like Query Resolution, Domestic Calling with 0-1 years of experience is the right fit for this Tele calling job.
What makes this Tele calling job a good opportunity?
Ans : This Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹17,000 per month. This is a Full Time job and has 30 openings.