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Customer Support Tele calling

salary 10,000 - 22,000 /month*
company-logo
job companyHair & Lashes Salon
job location Ekta Nagar, Andheri-Dahisar Mumbai, Mumbai
incentive₹2,000 incentives included
job experience6 - 24 months Experience in Customer Support / TeleCaller
2 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: B2C Sales
sales
Languages: Marathi
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Tele calling to join our team at Hair & Lashes Salon to handle customer calls, provide exceptional customer support and resolve queries related to B2C Sales. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 22,000 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Customer Support Tele calling job

  1. What skills and experience do you need for this Customer Support Tele calling job?
    Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹10,000-₹22,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Ekta Nagar, Andheri-Dahisar Mumbai, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  7. What does the role of Customer Support Tele calling involve?
    Ans : As a Customer Support Tele calling, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Tele calling job is located in Ekta Nagar, Andheri-Dahisar Mumbai, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience is ideal for this Customer Support Tele calling job.
  10. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹10,000-₹22,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution, Non-voice/Chat Process, International Calling

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 22000

Regional Languages

Marathi

Contact Person

Hamid

Interview Address

Shop No. 20, Kandivali West, Kandivali (West), Mumbai
Posted a day ago

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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Tele calling