Tele calling

10,000 - 11,000 /month

Group Of Kataria

Piplod, Surat

6 - 24 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Query Resolution

Job Highlights

Industry Type: Automobile

All Education levels

Females Only

6 days working | Day Shift

Job Description

WE ARE LOOKING FOR A CRE TO JOIN OUR TEAM HONDA KATARIA. THE ROLE OFFERS 10,000 IN HAND SALARY AND INVOLVES MANAGING CUSTOMER CALLS.

JOIN US FOR GREAT WORK ENVIROMENT WITH VARIOUS OPPORTUNITIES FOR CAREEAR GROWTH.

KEY RESPONSIBILITIES :

SERVICE BOOKING AND SCHEDULING : TAKE INBOUND CALLS AND WALK INS FOR PERIODICMAINTENANCE AND REPAIRS. ASSIGN SLOTS BASED ON MECHANIC AVAILABILITY.

COORDINATION : ACT AS ABRIDGE BETWEEN MECHANIC AND CUSTOMER.

FOLLOW UP : CALL CUSTOMERS 2-3 DAYS AFTER DELIVERY FOR FEEDBACK, WARRANTY ISSUES, AND TO REMIND THEM ABOUT THE NEXTSERVICE DUE DATE.

COMPLAINT RESOLUTION: HANDLE DISSATISFACTION ON QUALITY, DELAY, OR BILLING.ESCALATE TO SERVICE MANAGER IF NEEDED WHILE KEEPING THE CUSTOMER CALM.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Tele calling job

What are the eligibility criteria for this Tele calling job?
Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Computer Knowledge, Query Resolution for this Tele calling job offered by Group Of Kataria in Piplod, Surat.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹10,000-₹11,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Piplod, Surat.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this Tele calling job. Only female candidates can apply.
What does the role of Tele calling involve?
Ans : As a Tele calling, your work will involve skills like Computer Knowledge, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tele calling job is located in Piplod, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Query Resolution along with 1-2 years of experience is ideal for this Tele calling job.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹10,000-₹11,000 per month. This is a Full Time opportunity and has 10 openings available.