Customer Support Tele calling

15,000 - 20,000 /month

Ekta Enterprises

Model Town, Jalandhar

0 - 6 months Experience in Customer Support / TeleCaller

99 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Health/ Term Insurance

Languages: Hindi

12th Pass and above

Females Only

6 days working | Day Shift

Job Benefits: Medical Benefits

Internet Connection, Aadhar Card

Job Description

We are looking for a Tele calling to join our team at Ekta Enterprises. The role offers ₹ 15,000 - ₹ 20,000 and involves managing customer calls, delivering outstanding customer service related to Health/ Term Insurance. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling role.
What salary is offered for this Customer Support Tele calling job?
Ans : The salary for this Customer Support Tele calling job ranges between ₹15,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Model Town, Jalandhar.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 99 vacancies for this Customer Support Tele calling role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
What does the role of Customer Support Tele calling involve?
Ans : As a Customer Support Tele calling, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Model Town, Jalandhar.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Computer Knowledge with 0-1 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹15,000-₹20,000 per month. This is a Full Time job and has 99 openings.