Customer Support Tele calling

18,000 - 22,000 /month

Ef-if Diamond Jewellery

T.Nagar, Chennai

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: B2B Sales

Graduate and above

All genders

6 days working | Day Shift

Job Benefits: PF

Job Description

Job Summary

We are looking for a dynamic and customer-oriented Telecalling Executive to support our jewellery showroom sales and customer engagement activities. The candidate will be responsible for handling inbound and outbound calls, promoting showroom offers, generating customer visits, and maintaining strong customer relationships.

Key Responsibilities

Make outbound calls to existing and potential customers.
Inform customers about new jewellery collections, offers, exhibitions, and promotional events.
Handle customer enquiries and provide accurate information regarding products and services.
Generate showroom visit appointments and follow up with customers.
Maintain and update customer databases and call records.
Coordinate with the showroom sales team regarding customer requirements and appointments.
Follow up with customers for feedback, repeat purchases, and referrals.
Achieve daily, weekly, and monthly calling targets.
Maintain professional communication and customer service standards at all times.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling role.
What salary is offered for this Customer Support Tele calling job?
Ans : The salary for this Customer Support Tele calling job ranges between ₹18,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in T.Nagar, Chennai.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 2 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What does the role of Customer Support Tele calling involve?
Ans : As a Customer Support Tele calling, your work will involve skills like Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is T.Nagar, Chennai.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹18,000-₹22,000 per month. This is a Full Time job and has 2 openings.