Customer Support Tele calling

10,000 - 20,000 /month

Dream Holidays

Charni Road, Mumbai

0 - 1 years Experience in Customer Support / TeleCaller

4 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Job Highlights

Languages: Hindi, Gujarati

12th Pass and above

All genders

6 days working | Day Shift

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a motivated and enthusiastic Telecalling Executive to join our tourism team. The role involves calling potential customers, understanding their travel requirements, explaining domestic and international tour packages, and generating quality leads for the sales team.

Key Responsibilities:

Make outbound calls to prospective customers.

Explain domestic and international holiday packages in a clear and engaging manner.

Understand customer preferences, budget, and travel plans.

Generate and qualify leads for the sales team.

Follow up with interested customers and maintain regular communication.

Answer customer queries regarding destinations, itineraries, pricing, and travel services.

Maintain accurate records of customer interactions and lead status in the CRM system.

Achieve daily and monthly lead generation and calling targets.

Provide excellent customer service to build trust and encourage bookings.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Customer Support Tele calling job

What skills and experience do you need for this Customer Support Tele calling job?
Ans : To apply for this Customer Support Tele calling job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-1 years of experience.
What salary is offered for this Customer Support Tele calling job?
Ans : The salary for this Customer Support Tele calling job ranges between ₹10,000-₹20,000 per month.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Charni Road, Mumbai.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 4 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What does the role of Customer Support Tele calling involve?
Ans : As a Customer Support Tele calling, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Charni Road, Mumbai.
Who is the right fit for this Customer Support Tele calling job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution with 0-1 years of experience is the right fit for this Customer Support Tele calling job.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹10,000-₹20,000 per month. This is a Full Time job and has 4 openings.

Candidates can call HR for more info.

Other Details

Incentives

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, International Calling, Query Resolution

Shift

Day

Contract Job

Salary

₹ 10000 - ₹ 20000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Divy Jain

Interview Address

Dream Holidays Lifescapes Nilay CHS LTD, 11/43, Office No. 20. Dr Babasaheb Jaykar Marg, Marine Lines East, Thakurdwar, Kalbadevi, Mumbai, Maharashtra 400002., Charni Road, Mumbai

Posted a day ago