Customer Support Tele calling

12,000 - 15,000 /month

D B Consultancy

Jaya Nagar East, Bangalore

0 - 3 years Experience in Customer Support / TeleCaller

14 Openings

Full Time

Job Highlights

Industry Type: FMCG

10th Pass and above

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, PF

Job Description

We are looking for a Tele calling to join our team at D B Consultancy. The role offers ₹12,000 - ₹15,000 and involves managing customer calls, delivering outstanding customer service related to FMCG. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.

Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

Log customer interactions and track follow-ups.

Offer timely and relevant solutions to resolve customer issues.

Collaborate with team members to escalate and address more complex concerns.

Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 3 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Flexible shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Tele calling job

Can freshers or experienced candidates apply for this Customer Support Tele calling role?
Ans : Candidates who have a 10th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Tele calling role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹15,000 per month in this Customer Support Tele calling position.
What shift and timings does this job follow?
Ans : This Customer Support Tele calling job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Jaya Nagar East, Bangalore.
How many vacancies are there for this Customer Support Tele calling job?
Ans : There are 14 vacancies for this Customer Support Tele calling role.
Is this job open for all genders?
Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Customer Support Tele calling position is Jaya Nagar East, Bangalore.
What makes this Customer Support Tele calling job a good opportunity?
Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹12,000-₹15,000 per month. This is a Full Time job and has 14 openings.