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Customer Support Tele calling

salary 12,000 - 18,000 /month*
company-logo
job companyClub Viator Private Limited
job location Kasba, Kolkata
incentive₹3,000 incentives included
job experience0 - 3 years Experience in Customer Support / TeleCaller
5 Openings
Incentives included
full_time Full Time

Skills Required

Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Hospitality, Travel & Tourism
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Club Viator Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to Hospitality, Travel & Tourism. The role offers an attractive in-hand salary of ₹12,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:



  • Handle customer calls professionally and efficiently.

  • Address customer queries, resolve concerns and manage complaints.

  • Keep records of customer interactions and follow up when required.

  • Provide customers with accurate information to help resolve their issues.

  • Meet performance targets and work with other departments to manage complex issues.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 3 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-3 years of experience can apply for this Customer Support Tele calling role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹18,000 per month in this Customer Support Tele calling position.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Kasba, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Tele calling job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Customer Support Tele calling, you will work on skills like Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Customer Support Tele calling job is located in Kasba, Kolkata.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling, Query Resolution along with 0-3 years of experience is ideal for this Customer Support Tele calling job.
  10. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Skills Required

Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Contact Person

Swagota Marick

Interview Address

2nd Floor, B, 31, Rajdanga Nabapally Ln, Sector A, East Kolkata Twp, Kolkata, West Bengal 700107, Kasba, Kolkata
Posted a day ago
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