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Customer Support Tele calling

salary 12,000 - 15,000 /month
company-logo
job companyBlue Feather Consultancy Private Limited
job location Sector 16 Rohini, Delhi
job experienceFreshers in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Bank Account, Aadhar Card

Job Description

We are looking for a Tele calling to join our team at Blue Feather Consultancy Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 10,000 - ₹ 15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Tele calling role.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹12,000-₹15,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 16 Rohini, Delhi.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Tele calling role. No prior experience is required.
  7. What does the role of Customer Support Tele calling involve?
    Ans : As a Customer Support Tele calling, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Tele calling job is located in Sector 16 Rohini, Delhi.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along is ideal for this Customer Support Tele calling job.
  10. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹12,000-₹15,000 per month. This is a Full Time opportunity and has 2 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 15000

Regional Languages

Hindi

Contact Person

Manoj Saini

Interview Address

A-1/128, 2nd Floor Sector 16, Sector 16 Rohini, Delhi
Posted 6 days ago
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