Tele calling

10,000 - 15,000 /month

Betwixt Consultancy

Borivali (West), Mumbai

6 - 12 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: B2B Sales

Languages: Telugu, Kannada

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Betwixt Consultancy. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹10,000 - ₹15,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 6 months - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Tele calling job

What qualifications and experience are required for this Tele calling position?
Ans : Candidates should have a Graduate and above qualification with 1-1 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Tele calling job ranges between ₹10,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Borivali (West), Mumbai.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a Graduate and above qualification with 1-1 years of experience can apply for this Tele calling job. Only female candidates can apply.
Where is this job located?
Ans : This Tele calling job is located in Borivali (West), Mumbai.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹10,000-₹15,000 per month. This is a Full Time opportunity and has 1 openings available.