Tele calling

22,000 - 26,000 /month

Basil Manpower Private Limited

Anand Nagar, Andheri-Dahisar Mumbai, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Hindi, Marathi

12th Pass and above

Females Only

6 days working | Day Shift

PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Tele calling to join our team at Basil Manpower Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹22000 - ₹26000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Tele calling job

Can freshers or experienced candidates apply for this Tele calling role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Tele calling role.
What salary is offered for this Tele calling job?
Ans : The salary for this Tele calling job ranges between ₹22,000-₹26,000 per month.
What shift and timings does this job follow?
Ans : This Tele calling job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Anand Nagar, Andheri-Dahisar Mumbai, Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Tele calling job. Only female candidates can apply.
Where is this job located?
Ans : This Tele calling job is located in Anand Nagar, Andheri-Dahisar Mumbai, Mumbai.
Why should you apply for this Tele calling job?
Ans : This Tele calling job offers a salary between ₹22,000-₹26,000 per month. This is a Full Time opportunity and has 25 openings available.