Tele calling

Job description:

We are seeking a motivated and results-driven Telesales Representative to promote and sell our IT products and services over the phone. The ideal candidate will be responsible for generating leads, qualifying prospects, and closing sales while maintaining strong relationships with potential and existing clients.

Key Responsibilities

Make outbound calls to prospective clients to promote IT services and solutions (software, cloud, cybersecurity, digital transformation, etc.)

Handle inbound sales inquiries and follow up on marketing-generated leads

Understand client business needs and recommend suitable IT solutions

Explain product features, benefits, pricing, and value propositions clearly

Maintain and update customer information in CRM systems

Achieve and exceed monthly and quarterly sales targets

Schedule appointments or demos for senior sales or technical teams

Handle objections professionally and negotiate within company guidelines

Collaborate with marketing and sales teams to improve conversion rates

Provide feedback on customer requirements and market trends

Required Skills & Qualifications

Bachelor’s degree in Business, Marketing, IT, or a related field (preferred)

Proven experience in telesales, inside sales, or telemarketing (IT industry preferred)

Strong communication, persuasion, and negotiation skills

Basic understanding of IT services, software, or technology solutions

Ability to handle rejection and work in a target-driven environment

Familiarity with CRM tools and MS Office

Excellent listening and problem-solving skills

Preferred Skills

Experience selling B2B IT services or SaaS solutions

Knowledge of lead generation and sales funnels

Exposure to international calling or global clients

Ability to explain technical concepts in simple terms

What We Offer

Competitive salary

Sales training and career growth opportunities

Friendly and collaborative work environment

Exposure to cutting-edge IT solutions

Job Types: Full-time, Permanent

Work Location: In person

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.