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Customer Support Tele calling

salary 14,000 - 18,000 /month
company-logo
job companyAvp Enterprises
job location Sector 1 Greater Noida West, Greater Noida
job experienceFreshers in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
12th Pass and above
gender
Females Only
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Avp Enterprises. The role offers ₹ 14,000 - ₹ 18,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Tele calling role.
  2. What salary is offered for this Customer Support Tele calling job?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹14,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 1 Greater Noida West, Greater Noida.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have a 12th Pass and above qualification can apply for this Customer Support Tele calling role. No prior experience is required.
  7. What does the role of Customer Support Tele calling involve?
    Ans : As a Customer Support Tele calling, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Tele calling job is located in Sector 1 Greater Noida West, Greater Noida.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Domestic Calling along is ideal for this Customer Support Tele calling job.
  10. Why should you apply for this Customer Support Tele calling job?
    Ans : This Customer Support Tele calling job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 18000

Regional Languages

Hindi

Contact Person

HR Team

Interview Address

Galaxy Blu Safair Plaza, Sector 1 West, Greater Noida
Posted a day ago
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