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Customer Support Tele calling

salary 14,000 - 18,000 /month
company-logo
job companyAvp Enterprises
job location Sector 1 Greater Noida West, Greater Noida
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Job Highlights

qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Tele calling to join our team at Avp Enterprises. The role offers ₹14,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to service. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 0 - 6 months of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Customer Support Tele calling job

  1. Can freshers or experienced candidates apply for this Customer Support Tele calling role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Customer Support Tele calling role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Customer Support Tele calling job ranges between ₹14,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Tele calling job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector 1 Greater Noida West, Greater Noida.
  5. How many vacancies are there for this Customer Support Tele calling job?
    Ans : There are 10 vacancies for this Customer Support Tele calling role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Customer Support Tele calling role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Customer Support Tele calling position is Sector 1 Greater Noida West, Greater Noida.
  8. What makes this Customer Support Tele calling job a good opportunity?
    Ans : This Customer Support Tele calling job is a good opportunity as it offers a salary between ₹14,000-₹18,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Shift

Day

Contract Job

No

Salary

₹ 14000 - ₹ 18000

Contact Person

HR Team

Interview Address

Office No. F-97, Second Floor, Galaxy Blue Sapphire Plaza, Sector 1, Greater Noida West, Sector 1 West, Greater Noida
Posted 3 days ago
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