Tele calling

Key Responsibilities:

• Make outbound calls to customers with overdue accounts to remind them of pending payments.

• Follow up through calls, emails, or messages to ensure payment collection within defined timelines.

• Negotiate repayment plans or settlements as per company policy and customer affordability.

• Maintain accurate records of interactions, payment commitments, and updates in the system.

• Escalate complex cases or disputes to the senior collection officers or team leaders.

• Achieve assigned targets related to collections, call quality, and productivity.

• Ensure compliance with company policies, RBI guidelines, and fair debt collection practices.

• Maintain confidentiality of customer data and handle all communication professionally.

  Key Skills & Competencies:

  • Excellent communication and negotiation skills (Hindi/English/regional language).

  • Strong persuasive and problem-solving abilities.

  • Basic computer knowledge and familiarity with CRM or collection tools.

  • Ability to work under pressure and meet deadlines.

  • Positive attitude, patience, and resilience when handling difficult customers.

• It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Tele calling job

1. What is the eligibility criteria to apply for this Tele calling job?
   Ans: The candidate should be 12th Pass and above and above with 6 months - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹13000 - ₹27000 per month + Incentives that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Tele calling job?
   Ans: This Tele calling job will have 6 working days.
4. Are there any charges applicable while applying or joining this Tele calling job?
   Ans: No, there is no fee applicable for applying this Tele calling job and during the employment with the company, i.e., Arrise.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Tele calling role?
   Ans: There is an immediate opening of 40 Tele calling at Arrise
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Tele calling job?
   Ans: This Tele calling job has Day Shift.