A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
12,000 - 12,500 /month
Ank Facility Services
Hindpiri, Ranchi
2 - 3 years Experience in Customer Support / TeleCaller
Full Time
We are looking for a Tele calling to join our team at Ank Facility Services to handle customer calls, provide exceptional customer support and resolve queries related to Healthcare. The role offers an attractive in-hand salary of ₹12,000 - ₹12,500 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements
Minimum qualification: 12th Pass with 2–3 years of relevant experience.
Responsible for addressing customer queries, resolving complaints, and escalating complex issues when required.
Good communication and customer-handling skills with a problem-solving approach.
Comfortable working 6 days a week on a rotational shift basis.
Male candidates: Willingness to work in both day and night shifts as per business requirements.
Female candidates: Day shift only.
