We are looking for a Tele Caller to join our team at Digitide. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹15,000 - ₹18,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 6 months - 5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 5 years of experience.
More about this Tele Caller job
What qualifications and experience are required for this Tele Caller position?
Ans : Candidates should have a 12th Pass and above qualification with 1-5 years of experience and skills like Computer Knowledge, Domestic Calling.
What is the salary and job type for this role?
Ans : The salary for this Tele Caller job ranges between ₹15,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Tele Caller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Thane West, Mumbai.
How many openings are available for this position?
Ans : There are 25 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Tele Caller job is open for both male and female candidates.
What are the key responsibilities of this Tele Caller job?
Ans : As a Tele Caller, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Tele Caller job is located in Thane West, Mumbai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 1-5 years of experience is ideal for this Tele Caller job.
Why should you apply for this Tele Caller job?
Ans : This Tele Caller job offers a salary between ₹15,000-₹18,000 per month. This is a Full Time opportunity and has 25 openings available.
Candidates can call HR for more info.
Read More
Other Details
Incentives
No
No. Of Working Days
6
Benefits
Cab, Meal, Insurance, PF, Medical Benefits
Skills Required
Computer Knowledge, Domestic Calling
Shift
Day
Contract Job
No
Salary
₹ 15000 - ₹ 18000
Regional Languages
Hindi, Marathi
English Proficiency
Yes
Contact Person
kunal
Interview Address
ETPL Tower, Near By Dhokali Naka Bus Stop, Thane West, Mumbai
A Naukri Group company
LoginHire Local Staff
15,000 - 18,000 /month
Digitide
Thane West, Thane
6 - 60 months Experience in Customer Support / TeleCaller
Full Time
