Technical support executive

24,000 - 38,000 /month*

Teleperformance

Udyog Vihar Phase IV, Gurgaon

₹5,000 incentives included

0 - 6+ years Experience in Customer Support / TeleCaller

50 Openings

इंसेंटिव्स शामिल

फुल टाइम

आवश्यक स्किल्स

International Calling

Query Resolution

जॉब हाइलाइट्स

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, Meal, Insurance, PF, Medical Benefits

रजिस्टर करें, और देखें कि ये नौकरी आपके लिए सही है

जॉब डिस्क्रिप्शन

We are looking for a Technical support executive to join our team at Teleperformance. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹24000 - ₹38000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.

अन्य डिटेल्स

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Technical support executive job

Can freshers or experienced candidates apply for this Technical support executive role?
Ans : Candidates who have a 12th Pass and above qualification with 0-7 years of experience can apply for this Technical support executive role.
What salary is offered for this Technical support executive job?
Ans : The salary for this Technical support executive job ranges between ₹24,000-₹38,000 per month.
What shift and timings does this job follow?
Ans : This Technical support executive job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Udyog Vihar Phase IV, Gurgaon.
How many vacancies are there for this Technical support executive job?
Ans : There are 50 vacancies for this Technical support executive role.
Is this job open for all genders?
Ans : Yes, this Technical support executive job is open for both male and female candidates.
What does the role of Technical support executive involve?
Ans : As a Technical support executive, your work will involve skills like International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Technical support executive position is Udyog Vihar Phase IV, Gurgaon.
Who is the right fit for this Technical support executive job?
Ans : A candidate having skills like International Calling, Query Resolution with 0-7 years of experience is the right fit for this Technical support executive job.
What makes this Technical support executive job a good opportunity?
Ans : This Technical support executive job is a good opportunity as it offers a salary between ₹24,000-₹38,000 per month. This is a Full Time job and has 50 openings.