Voice & Non-Voice Customer Support Executive

28,000 - 36,000 /month*

Outpace Consulting Services

S Block DLF Phase 3, Gurgaon

₹2,000 incentives included

0 - 3 years Experience in Customer Support / TeleCaller

90 Openings

Incentives included

Full Time

Skills Required

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Graduate and above

All genders

5 days working | Day Shift

Job Benefits: Cab, Insurance, PF

Job Description

We are looking for a Voice & Non-Voice Customer Support Executive to join our team at Outpace Consulting Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹28000 - ₹36000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.

More about this Voice & Non-Voice Customer Support Executive job

Can freshers or experienced candidates apply for this Voice & Non-Voice Customer Support Executive role?
Ans : Candidates who have a Graduate and above qualification with 0-3 years of experience can apply for this Voice & Non-Voice Customer Support Executive role.
How much can you earn in this position?
Ans : You can earn between ₹28,000-₹36,000 per month in this Voice & Non-Voice Customer Support Executive position.
What shift and timings does this job follow?
Ans : This Voice & Non-Voice Customer Support Executive job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in S Block DLF Phase 3, Gurgaon.
How many vacancies are there for this Voice & Non-Voice Customer Support Executive job?
Ans : There are 90 vacancies for this Voice & Non-Voice Customer Support Executive role.
Is this job open for all genders?
Ans : Yes, this Voice & Non-Voice Customer Support Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Voice & Non-Voice Customer Support Executive, you will work on skills like Domestic Calling, International Calling.
What is the job location for this position?
Ans : The job location for this Voice & Non-Voice Customer Support Executive position is S Block DLF Phase 3, Gurgaon.
Who is the right fit for this Voice & Non-Voice Customer Support Executive job?
Ans : A candidate having skills like Domestic Calling, International Calling with 0-3 years of experience is the right fit for this Voice & Non-Voice Customer Support Executive job.
What makes this Voice & Non-Voice Customer Support Executive job a good opportunity?
Ans : This Voice & Non-Voice Customer Support Executive job is a good opportunity as it offers a salary between ₹28,000-₹36,000 per month. This is a Full Time job and has 90 openings.