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Customer Support Technical Sales Executive

salary 18,500 - 18,600 /month
company-logo
job companyMs Cool
job location Sector-66 Mohali, Mohali
job experienceFreshers in Customer Support / TeleCaller
2 Openings
full_time Full Time

Skills Required

International Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Software & IT Services
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
star
Job Benefits: Medical Benefits, PF
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PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Technical Sales Executive to join our team at Ms Cool to handle customer calls, provide exceptional customer support and resolve queries related to Software & IT Services. The role offers an attractive in-hand salary of ₹ 18,500 - ₹ 18,600 and opportunities for growth.

Key Responsibilities:

  • Handle customer calls professionally and efficiently.
  • Address customer queries, resolve concerns and manage complaints.
  • Keep records of customer interactions and follow up when required.
  • Provide customers with accurate information to help resolve their issues.
  • Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Graduate B tech computers/ BCA/BSC Computers and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be Fluent in english comfortable with 6 days working during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Support Technical Sales Executive job

  1. What skills and experience do you need for this Customer Support Technical Sales Executive job?
    Ans : To apply for this Customer Support Technical Sales Executive job, candidates should have skills like International Calling, Query Resolution, Non-voice/Chat Process along.
  2. What is the salary and job type for this role?
    Ans : The salary is ₹18,500 per month for this Full Time role.
  3. What shift and timings does this job follow?
    Ans : This Customer Support Technical Sales Executive job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector-66 Mohali, Mohali.
  5. How many openings are available for this position?
    Ans : There are 2 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Customer Support Technical Sales Executive job is open for both male and female candidates.
  7. What are the key responsibilities of this Customer Support Technical Sales Executive job?
    Ans : As a Customer Support Technical Sales Executive, key responsibilities include skills like International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Customer Support Technical Sales Executive job is located in Sector-66 Mohali, Mohali.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like International Calling, Query Resolution, Non-voice/Chat Process along is ideal for this Customer Support Technical Sales Executive job.
  10. Why should you apply for this Customer Support Technical Sales Executive job?
    Ans : This Customer Support Technical Sales Executive job offers a salary of ₹18,500 per month. This is a Full Time opportunity and has 2 opening available.
Candidates can call HR for more info.
Read Moredown-arrow

Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF, Medical Benefits

Skills Required

International Calling, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 18500 - ₹ 18600

Contact Person

Madhur Mohan Vashisth
Posted 18 hours ago
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