Technical Process

20,000 - 22,000 /month

Technical Support

Sector-66 Mohali, Mohali

0 - 1 years Experience in Customer Support / TeleCaller

Replies in 24hrs

10 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Insurance, PF, Medical Benefits

Job Description

We are looking for a Technical Process to join our team at technical support to handle customer calls, provide exceptional customer support and resolve queries related to technical support. The role offers an attractive in-hand salary of ₹20,000 - ₹22,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Technical Process job

Can freshers or experienced candidates apply for this Technical Process role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Technical Process role.
What salary is offered for this Technical Process job?
Ans : The salary for this Technical Process job ranges between ₹20,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Technical Process job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector-66 Mohali, Mohali.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Technical Process job is open for both male and female candidates.
What does the role of Technical Process involve?
Ans : As a Technical Process, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Technical Process job is located in Sector-66 Mohali, Mohali.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Technical Process job.
Why should you apply for this Technical Process job?
Ans : This Technical Process job offers a salary between ₹20,000-₹22,000 per month. This is a Full Time opportunity and has 10 openings available.