Technical customer service

20,000 - 35,000 /month

Concentrix

Thane West, Mumbai

0 - 6 months Experience in Customer Support / TeleCaller

New

30 Openings

Full Time

Job Highlights

Industry Type: BPO

12th Pass and above

All genders

5 days working | Rotational Shift

Job Benefits: Cab, PF

Job Description

We are looking for a Technical customer service to join our team CONCENTRIX to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹20000 - ₹35000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.

Address customer queries, resolve concerns and manage complaints.

Keep records of customer interactions and follow up when required.

Provide customers with accurate information to help resolve their issues.

Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 5 days working during the Rotational shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Technical customer service job

What is the eligibility criteria to apply for this Technical customer service job?
Ans: The candidate should be 12th Pass and above and above with 0 - 6 months of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹35000 per month that depends on your interview. It's a Full Time job in Mumbai.
How many working days are there for this Technical customer service job?
Ans: This Technical customer service job will have 5 working days.
Are there any charges applicable while applying or joining this Technical customer service job?
Ans: No, there is no fee applicable for applying this Technical customer service job and during the employment with the company, i.e., CONCENTRIX.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Technical customer service role?
Ans: There is an immediate opening of 30 Technical customer service at CONCENTRIX
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Technical customer service job?
Ans: This Technical customer service job has Rotational Shift.