Sky Service Potential - Team Leader_Sky Channel-Contact Centre Inbound_Noida - Lead and manage a team in an inbound contact centre environment. - Responsible for overseeing daily operations and ensuring service quality. - Coordinate with team members to meet performance targets and customer satisfaction. - Handle escalations and provide support to team members. - Drive process improvements and maintain communication with higher management. - Requires leadership skills and experience in customer support or contact centre operations. - The role is based in Noida and involves managing inbound customer interactions. - Focus on team performance, motivation, and operational efficiency. - Suitable for candidates with prior experience in contact centre leadership roles. - Emphasis on managing customer service delivery and team coordination.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Team Leader - Inbound Contact Centre job
What are the eligibility criteria for this Team Leader - Inbound Contact Centre job?
Ans : Candidates should have All Education levels with 1-7 years of experience for this Team Leader - Inbound Contact Centre job offered by Kotak Mahindra Bank Limited in Sector 16 Noida, Noida.
What salary is offered for this Team Leader - Inbound Contact Centre job?
Ans : Salary details will be shared during the hiring process.
What shift and timings does this job follow?
Ans : This Team Leader - Inbound Contact Centre job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector 16 Noida, Noida.
How many vacancies are there for this Team Leader - Inbound Contact Centre job?
Ans : There is 1 vacancy for this Team Leader - Inbound Contact Centre role.
Is this job open for all genders?
Ans : Yes, this Team Leader - Inbound Contact Centre job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Team Leader - Inbound Contact Centre position is Sector 16 Noida, Noida.
What makes this Team Leader - Inbound Contact Centre job a good opportunity?
Ans : The employer has not disclosed the salary for this role, but it is a Full Time opportunity with 1 opening.
A Naukri Group company
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Kotak Mahindra Bank Limited
Sector 16 Noida, Noida
1 - 6+ years Experience in Customer Support / TeleCaller
Full Time
